Policies

Refund Policy

CutList Plus program licenses for all Editions come with a 30 day, 100% guarantee. Try the program out in your own shop for a month. If you aren't thrilled, we'll cheerfully refund the cost of your license in full. Just send us an email with your request.

Support Policy

Unlimited technical support is provided via email. There is no extra charge or annual fee for this. And, the program comes with a detailed manual in PDF format which includes several tutorials to get you started.

Download Policy

After purchasing a license or a version upgrade, you will be able to download the program as needed for 30 days. be sure to save a backup copy. You can make as many backup copies as you wish.

Version Upgrade Policy

Version upgrades are included at no charge for 30 days after purchasing a license. Beyond that, minor upgrades are available at no charge as they are released.

Major version upgrades, when released, are avaiable at a discounted price that depends on the Edition you are using and the significance of the upgrade.

Edition Upgrade Policy

Edition upgrades for the latest version (e.g. from Silver to Gold) are available for the difference in list price between the two Editions. If your license is for an older discontinued version, you can get a similar discount on a double ugrade (upgrading both the version and the Edition).